![]() ![]() Access Hubspot CRM contacts, companies, and dealsĢ. Once installed, agents can perform the following tasks without leaving Freshdesk:ġ. The complete ticket details, which will contain the subject, description of the ticket, agent name, and any further conversation related to the ticket with the Freshdesk link. * CSAT rating provided by the customer for a ticket on the customer's timelineĤ. The below details about a contact, by enabling the “Freshdesk” filter option: The contact details of the new contact such as Name, Email address, Associated Company, Phone Number, Create Date, Last Activity Date, etc.ģ. Changes/updates that took place in Freshdesk when a ticket is raised.Ģ. Once installed, the sales representatives can view the following on the Hubspot contact timeline:ġ. ![]() It allows you to view some contact details from Hubspot on Freshdesk and view details about the ticket on Hubspot's contact timeline. This app allows two-way integration of Hubspot CRM and Freshdesk. ![]()
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